Ihr Angebot wurde entfernt: gesetzlich verbotene elektronische Geräten

[crutchesowl2*stuff4sale]

Hello and thank you for reading. Please forgive me for writing in English, since I am an unexperienced/slow writer in German.

Yesterday I listed three <5mW Class IIIa red laser pointers. I list all my items to be sold internationally. Before finaly listing them I was warned they I might be breaking certain rules/laws/policies, but I listed them anyway. After that I went checking how selling of laser pointer devices is regulated. When I found out to which countries I am not allowed to sell my laser pointers (UK, Sweden, Netherlands, ..., they are all mentioned in an article in Wikipedia) and wanted to correct my listing by making an exclusion list for these countries, I was unpleasently surprised, since my listing was already removed and I have received the following message from eBay:

"

Guten Tag emilijana932,

Beim Überprüfen Ihres eBay-Kontos haben wir festgestellt, dass Sie sich nicht an unseren Grundsatz gesetzlich verbotene elektronische Geräten gehalten haben. Möglicherweise ist Ihnen nicht bewusst gewesen, dass diese Art von Aktivität unzulässig ist, oder Sie haben diesen Grundsatz einfach übersehen. Wir senden Ihnen daher einige Informationen, die Ihnen bei Ihren zukünftigen Angeboten helfen können. Außerdem mussten wir die folgenden Maßnahmen ergreifen:
- Angebote, die gegen unsere eBay-Richtlinien verstoßen, wurden entfernt. Eine Liste der entfernten Angebote finden Sie am Ende dieser E-Mail.
- Mit Ausnahme der Verkaufsprovision haben wir alle Gebühren für Ihr(e) Angebot(e) gutgeschrieben.

Aufgrund geltender Vorschriften verschiedener offizieller Stellen (darunter der Bundesnetzagentur) ist das Anbieten oder Verkaufen bestimmter Arten von elektronischen Geräten auf eBay nicht zulässig.

Wir empfehlen dringend, sich auf der Website der Agentur zu informieren, ob das entsprechende Gerät zugelassen ist. Mehr dazu erfahren Sie hier:
http://www.bundesnetzagentur.de/

Den entsprechenden Grundsatz finden Sie hier:
http://pages.ebay.de/help/policies/electronics.html



Bitte nehmen Sie sich kurz Zeit und lesen Sie sich diese Informationen durch, um sicherzustellen, dass Ihre zukünftigen Angebote diesen Richtlinien entsprechen. Wenn Angebote gegen Richtlinien verstoßen, werden diese entfernt und es liegt in unserem Ermessen, ob Gebühren zurückerstattet werden. Möglicherweise werden zusätzliche Maßnahmen eingeleitet, zum Beispiel die Einschränkung Ihrer Nutzungsrechte als Käufer bzw. Verkäufer.

Wenn Sie weitere Fragen haben, setzen Sie sich gern mit uns in Verbindung:
http://ocsnext.ebay.de/ocs/cusr?query=1550&domain=email1383

Folgende Angebote wurden entfernt:
162518337259 - Airtime laser pointer for presentations on canvas, 3 × LR44 or equivalent

eBay-Kundenservice

---------------------------------------
Zum Impressum gelangen Sie über den folgenden Link

http://pages.ebay.de/aboutebay/contact.html


Bitte antworten Sie nicht auf diese Nachricht. Sie wurde von einer E-Mail-Adresse verschickt, die keine Nachrichten empfangen kann.

"

Since I am not allowed to make any replies to the received message, would someone please tell me if my listing would have not been removed if I would create the exclusion list for countries to which I am not allowed to sell my laser pointers when publishing in the first place? So to ask the same thing in other words, if I would comply to the rules that regulate selling these device when publishing the listing, would it really make any difference?

I was reading that Amazon is banning listings like that if you comply to rules or not, becouse they have agreements with certain sellers who can sell such laser devices, and if you do not have such agreement, they automatically remove your advertisments or they do not allow you to publish such add in the first place. I don't know if the same policy is practiced from eBay.

If the before mentioned policy is not practiced from eBay, if I list my laser pointers again and this time make an exclusion list, will this suffice or is there anything else I should do/pay attention to?

I will be very grateful for all your answers/comments and time you will sacrifice for me.

Best wished to all.

Emilijana

[crutchesowl2*stuff4sale]

Since I couldn't edit my original message, I am extending it with the following comment.


I have just found a listing for Red laser with power of over 250 mW that is being listed under Presentation devices (
Büro & Schreibwaren > Präsentationsbedarf > Präsentations-Zubehör > Laserpointer).

The listing does not omit selling the laser pen to the before mentioned countries to which only 1 mW laser pointers can be sold.

I have made a report to eBay. Interesting by reporting items to eBay is that options are very omitted. You can't report that forbiden/partly forbidden energy weapons are sold. I saw no option for eBay policies breaking/partly policies breaking. You can't add any comment.

Why did eBay not remove this listing, but mine was removed imidiately?


Emilijana

[*catdog64* · Accepted solution]

Hi @crutchesowl2*stuff4sale ,

you are not allowed to sell laserpointer with more than 1mW on Ebay.de.

Elektronische Geräte

Verboten

Abhörgeräte und Logger Lasermikrofone ISDN-Mitschnittsysteme Keylogger Wanzen Geräte ohne CE-Kennzeichnung Dazu gehören insbesondere auch: Importgeräte aus Asien Störsender, Blocker und Jammer Dazu gehören insbesondere auch: GSM- und GPS-Jammer Funkjammer Laserpointer mit einer Leistung von mehr als 1mW Dazu gehören insbesondere auch: Importgeräte aus dem Ausland

►  http://pages.ebay.de/help/policies/electronics.html

[bootyooty · Accepted solution]

kurz und knapp, so wie es sich gehört

@*catdog64*

[crutchesowl2*stuff4sale · Accepted solution]

Catdog64,

thank you for pasted eBay statement, that explains most things, at least as much as my listing is concerned. Like I have said already, required specifications when creating the listing would solve most problems. If anyone would input false informations, would be banned from eBay. I wouldn't say that if laser pointers woudn't have a specific section when you choose in what sections you will list your selling item. But they do, since they are treated as weapons and dengerous tools/toys these days. eBay is not treating them as weapons yet, but they should. If they would treat them as weapons, no laser pointers which power exceeds 1 mW would be found on eBay. I found one seller while doint a quick search who is selling a laser pointer with power of over 250 mW and has sold two pieces from five already. All I could do was to report eBay that this laser pointer was listed in wrong section. I did not found any other possibilities to complain about and I took myself time to go all complain sections through. I am not a experienced German writer, but my understing is not bad. Otherwise I wouldn't have chosen German eBay for my primary eBay account. I hope you all agree with all I have said. I don't like complaining, complains or to speak out loud are two different things.

Regards,
Emilijana

[risotto-klaus]

Hi @crutchesowl2*stuff4sale

Why did eBay not remove this listing, but mine was removed imidiately?

Someone drives too fast and is catched by police. The others not.

Since I am not allowed to make any replies to the received message, would someone please tell me if my listing would have not been removed if I would create the exclusion list for countries to which I am not allowed to sell my laser pointers when publishing in the first place? So to ask the same thing in other words, if I would comply to the rules that regulate selling these device when publishing the listing, would it really make any difference?

I don`t know it exactly your situation. Your article is located Slowenia (or another country) and you offered it for ebay Germany, too? That`s what I read in the message from ebay.

https://www.bundesnetzagentur.de/EN/Home/home_node.html;jsessionid=315F2996C9A0025BFA8453F9D0907351
Laser Pointer offerend for germany must have a CE-marking e.g. https://en.wikipedia.org/wiki/CE_marking

Maybe your article has one and the ebay descision is subjective or because of your description. In any case you shuld respect the descision. I think it does not make big sense to clear if you are allowed or not with the customer service. Your account is under observation and would be suspended if you try it own your own to offer again.

Take care, regards!
(and sorry for my bad english)

[crutchesowl2*stuff4sale]

Mr. Klaus,

thank you very much for your comments and informations. I have not seen any declaration for the laser pointers I was trying to sell that they are are in compliance with the relevant EU legislation applicable to this product. They are not CE labeled.

It's a shame, since eBay has a specific section for laser pointers to be sold, as a seller you are not offered to input any parameters for the laser pointer, like power, laser class, CE conformity, ... If eBay would demand such specifications to be input, the listing could have banned automatically. I would look at such approact as very positive.

Best regards,
Emilijana

[lina190709]

Wenn Sie weitere Fragen haben, setzen Sie sich gern mit uns in Verbindung:
http://ocsnext.ebay.de/ocs/cusr?query=1550&domain=email1383

If you have further questions, please feel free to contact us: http://ocsnext.ebay.de/ocs/cusr?query=1550&domain=email1383

[lina190709]

Wenn Sie weitere Fragen haben, setzen Sie sich gern mit uns in Verbindung:
http://ocsnext.ebay.de/ocs/cusr?query=1550&domain=email1383

If you have further questions, please feel free to contact us: http://ocsnext.ebay.de/ocs/cusr?query=1550&domain=email1383