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without answer from Ebay-Shop

Hello,

I´ve bought a new THL5000 the last April in ebay Germany (easybuying168) . It was working nice till last week. Now I can´t turn on, I only see the THL Screen Logo and them only black screen. I did a reset from factory but it's still the problem.
I try to comunicate with the Ebay-Sop easybuying168 where I´ve bought but they didn't answer me.

THL Aftersales didn´t answer my e-mail also.

The smarthphone is still under GUARANTEE, what should I do?
I can not use my THL 5000. I need the mobile as soon as posible.

Model THL 5000
IMEI: 354331061726106

Please, contac with me as soon as possible


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