Locked
Discussion interactions are currently paused.
New seller account after suspension
I (a German customer) bought a product from Fernbedienung-spezialist back then, but that account was blocked because of misconduct. Because I had a problem with the product, I tried to get in touch, but that no longer worked. Now I’ve discovered that they opened a new account under the name LifeMedia BV, at a different address. The surnames have stayed the same, but the first names are different. It looks like the director created the new account in the name of a family member, probably his son, and despite the ban continues the same practices. Research shows that even the return address and the location where they sell their (fake) products have remained unchanged. Yet they no longer respond to my complaint. How can people like this get away with it? Doesn’t eBay do anything about this? I’ve already emailed eBay several times, but apparently this can just happen. They open a new seller account in the name of a family member with a different address, but in the same city, and even the product images are identical. I’m incredibly disappointed!
