Hello everyone and @steffi@ebay I need to complain here and would like to get an explanation from ebay and read the community’s opinion on this. This is about the following situation:A customer buys an ironing board cover (important: it is secured with a cord) and sends it back for the following reason:"Not as described/ picturedCheap goods, no way to attach, unusable"and immediately leaves negative feedback:"Unusable, just junk. There is no way to fasten it, the material is very...

@witali_1982 wrote: Hello everyone and @steffi@ebay I need to complain here and would like to get an explanation from eBay and read the community’s opinion on this. The issue is the following: A customer buys an ironing board cover (important: it is fastened with a cord) and sends it back with the following reason: "Not as described/shown Cheap item, no way to secure it, unusable" and immediately leaves a negative rating: "Unusable, just junk. There is no way to secure it...

A buyer's false statement of fact is not a reason to delete the review? | Rating

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A buyer's false statement of fact is not a reason to delete the review? | Rating | eBay Germany