Hello everyone,I have a problem with a buyer. He bought a voucher with pickup. Afterwards, he demanded that I hand over the voucher without the required pickup code. That does not comply with the listing terms. Instead of processing the purchase properly, it turned into an endless discussion. I then blocked the account. Shortly after, another item was bought from me again through a second account. To me, that looks like an attempt to circumvent the block. The ratings left additionally support th...

Hello @wildcherie2005 , Thank you very much for your post.I have forwarded the buyer internally for review and removed the ratings, as these violate eBay's policies on leaving feedback on eBay. Please add both eBay accounts of the buyer to your internal block list if you have not done so already. Please make sure in future to describe your items as accurately as possible and to specify the correct shipping method to avoid misunderstandings. Best regards Elke

Buyer bypasses ban with a second account – how should I proceed? | Rating

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Buyer bypasses ban with a second account – how should I proceed? | Rating | eBay Germany