Hi everyone, I sold an item at the beginning of the month - the buyer was unhappy with it and wrote a negative review (without contacting me first). I then suggested that I fully refund him the amount (which I also did), and he assured me that he would change the review after I sent a corresponding request. Now the buyer is not getting in touch, and he still hasn’t changed the review even though he received the refund and kept the item.What options are there now?

Hello @huccisoundz4 , thank you very much for your post. I was able to remove the negative rating now, since you had already given your buyer a full refund and they did not reply to your request to change the rating. Best regards Elke

Remove negative review | Rating

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Remove negative review | Rating | eBay Germany