why does eBay delete negative feedback even though it complies with the guidelines? | Rating

blinkbit · 2026-05-25T14:28:38.533000Z

Why does ebay delete a negative review even though it complies with the guidelines?What happened:I received a defective item from the seller.After several answered follow-up questions from the seller and sending a video, a replacement delivery was promised. However, this was not carried out and an inquiry regarding the tracking number was not answered.I then gave the seller a negative review with the reason stated.However, this review does not appear for the seller, why?

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why does eBay delete negative feedback even though it complies with the guidelines? | Rating | eBay Germany