Package size
I can't start the offer because I keep getting prompted about the "package size". But I can't enter that anywhere?
3 comments
I can't start the offer because I keep getting prompted about the "package size". But I can't enter that anywhere?
lidor3073
·2 weeks agoHello @anettecweber
I tried something out, since I’m not currently changing anything anymore - I’m going through the app. Does your view look like this too? If so, I’ll refer to my last post. Suddenly the wrong shipping providers were shown there. That’s not exactly good for sellers.
perfect-sally
·2 weeks agoYou too, have a good day!
You can actually find that under: Shipping details
Which form are you using to do that? Do you have business policies enabled?
https://www.ebay.de/help/selling/business-policies/rahmenbedingungen?id=4212&st=3&pos=1&query=Rahmenbedingungen&intent=Rahmen&lucenceai=lucenceai&docId=HELP1240
petersmodellbahnstuebchen
·2 weeks ago · EditedHi @anettecweber
I’d be surprised if package size were suddenly a required field, which often doesn’t make much sense anyway, since the items sold are only known once the invoice is issued.
What device are you using when creating the quotes?
Best wishes from the Baltic Sea
Peter