Campaign limit exceeded

Hello,

I started a premium campaign this morning with a daily limit of 25 euros. How can it be that the daily limit is simply exceeded by 12 euros without consent?

Best regards

edv-hosting

2311 View listings

Posted 8 months ago·Last reply 8 months ago

3 comments

edv-hosting

OP8 months ago

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Hello @miriam@ebay,

I only created the ad today. So it’s impossible for the limit to have already been used up on two consecutive days.

And even if it had: At 25 euros + a 20% increase, I get to 30 euros, never to the 37 euros currently being used.

Best regards

miriam@ebay

Admin8 months ago

Community TeamView listings

Thanks @edv-solutions - just to be safe, I checked again and the behavior observed corresponds to the intended functionality: the daily budget can be spent up to double. So with a limit of €25, up to €50 per day would be possible. Over the course of the whole month, though, it evens out again 🙂.

Best regards

Miriam

miriam@ebay

Admin8 months ago

Community TeamView listings

Hello @edv-solutions - click on the i under "Planned daily budget" - then everything should be clear 🙂.

You could update the campaign and reset the planned daily budget, but I wouldn’t recommend that right away.

Best regards

Miriam