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The refurbished market on eBay: smart & trustworthy buying and selling
Dear sellers,
eBay is the online marketplace for a second or even third life for products. Demand for refurbished products is high and is increasing due to a broad shift in consumer behavior.
Our podcast host David Philippe speaks with eBay colleagues from the refurb area and with Michele Santo, Managing Director at Toredo (HS Sales GmbH). The company specializes in the sale of refurbished items in the electronics sector. Michele Santo talks about the hurdles refurbished sellers have to overcome when building their business and shares many useful tips, such as how to build trust.
Stephanie Pietzko, Senior Business Development Manager Refurb, and Martin Vogel, Senior Director Refurb, both at eBay Germany, give insight into the programs that support the refurbished business at eBay. Stephanie talks about the differences between the Re-Store and Refurbished programs, the requirements and how the programs work, as well as the new Refurbished Dashboard. Martin presents the new features of eBay's Trade-In program, which in cooperation with Foxway gives sellers the opportunity to sell their used devices through eBay and use the proceeds to shop on the marketplace.
Sellers who sell in the refurb area or are planning to do so will get lots of insights and useful tips in this podcast. Tune in now!
Good luck with selling!
Your eBay team
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Important links
- Bitkom study on buying refurbished devices (heise online)
- Michele's eBay shop
- Circular Economy Initiative Germany (CEID)
- Information and registration for the Refurbished program at eBay
- Information about the eBay Trade-In program
- Information about eBay seller protection
- Information about third-party solutions at eBay
- Information and registration for the eBay Re-Store event
