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eBay Open 2021 has started – be there!
Dear commercial sellers,
today the eBay Open 2021 begins.
Sign up now for free and experience 5 weeks full of knowledge sharing and information.
Participation is this easy:
- Register for free
- Receive user data for eBay Open 2021 by email
- Experience eBay Open 2021
You’ll see: It’s worth taking part.
Whether in the forum, by comment, or directly in the questions area of our live formats: ask questions, share your feedback, and exchange ideas. Take the opportunity to connect with us or with other sellers and business experts. Live, in the forum, or very informally in our eBar.
Below you’ll find an overview of this week’s topics. You can see the full 5-week agenda right after your free registration.
Focus topics in Week 1
Payment processing, seller protection & service status
Monday, September 20, 2021
As of today, the first deep dives are in the media library
Look forward to topics such as payment processing at eBay and avoiding buyer protection cases. Efficient use of eBay accounts and customer retention will also be covered right at the start.
Tuesday, September 21, 2021
Live formats with room for questions & exchange
- 1:30 PM - 2:30 PM
Highlight: eBay Germany 2021+
Oliver Klinck (Managing Director, eBay Germany)
- 2:45 PM - 3:05 PM
Q&A: How you can improve communication with customers
Maria Simon (Head of Retail Marketing, eBay Germany)
- 3:15 PM - 3:35 PM
Q&A: One eBay account for multiple users
Patrick Fröhlich (Product Marketing Manager, eBay Germany)
Thursday, September 23, 2021
Live formats with room for questions & exchange
- 9:00 AM - 9:30 AM
Q&A: Cease-and-desist letters in online retail
Dr. Tilmann Kuhla (Legal Director, eBay Germany)
Dr. Carsten Föhlisch (Executive Director Legal Services, Trusted Shops GmbH)
- 9:45 AM - 10:30 AM
Seller4Seller: Risk management – which insurance policies and measures are indispensable for my business?
Patryk Heppding-Gonsior (Senior Software Architect, Wiltec)
- 10:45 AM - 11:30 AM
Q&A: Payment processing and payment disputes at eBay
Florian Ebers (Head of Risk and Protections, eBay Germany)
Romy Friedl (Senior Seller Relationship Manager, eBay Germany)
Oliver Klinck (Managing Director, eBay Germany)
You’ll find all this and more after registration at eBay Open 2021.
You can find all content – including the live formats – in our media library until December 3, 2021. And if you have any further questions, feel free to book an individual business development consultation with our eBay experts.
Have fun and good business
Your eBay Open team
