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The new podcast episode is live: The eBay Community is there for you 24/7
Dear sellers,
if you’ve never heard of the eBay Community, then the latest podcast episode, which introduces it, is just right for you. Lisa Haak invited Oliver Mirring, Team Lead of the eBay Customer Value Creation Team, to talk about this topic. His team supports the eBay Community Team in solving problems and answering questions. Both sellers and buyers can ask their questions in this forum, but they can also answer them as mentors.
But the community is not only committed to 24/7 problem solving; it also promotes knowledge transfer, networking, and exchange between eBay colleagues, the Community Team, and eBay members. There are rules for respectful interaction. Even when frustration about a problem is let out, it happens within the framework of netiquette and is picked up by others with a solution-oriented approach.
The eBay teams scan several hundred posts every day, and every inquiry is taken seriously by them. Find out how you can become part of the community and look forward to the friendly interaction among all members.
We hope we’ve piqued your curiosity! Tune in now and connect with the eBay Community. Listen to the podcast episode now
Best regards
Your eBay team
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