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Useful links for selling on eBay
We have put together an overview with links to the most important eBay features for you. On the linked websites, you will find lots of useful information about how to run, grow, and protect your business on eBay from abuse.
General information and learning platforms at eBay
eBay Academy - The eBay Academy offers a wide range of free, interactive courses for beginners, as well as for experienced eBay users who want to increase their sales. Choose freely from a broad selection of online courses, depending on your interests and needs, to help you set up and grow your business on eBay.
eBay Community - On the eBay Community pages, you can find news and updates about our marketplace, exchange ideas in different forums, and get advice and support for your business on eBay.
eBay Podcast - Stay up to date on current e-commerce topics and updates on our platform with the eBay Podcast.
Seller Portal - In the Seller Portal, you will find important information and recommendations about your eBay account as well as about starting and growing your eBay business.
Our customer service help pages - Here you will find answers to your questions about your eBay account and everything related to selling on eBay. Feel free to contact us directly if you need further help.
Everything about selling on eBay (Seller Portal)
Open a business eBay account - We explain how you can open an eBay account for commercial selling.
Terapeak - product research tool - Find out how your products sell in the market, list them more effectively on eBay, and optimize your inventory with eBay tools.
Receive & manage payments - Everything you need to know about getting paid and managing your finances on eBay.
Fees for business sellers - Get an overview of the fees charged by eBay when you list and sell your items.
Your customer service makes the difference - We give you tips for good customer service to help you keep your customers happy and encourage repeat purchases.
Set time away - Ready for vacation? On eBay, you can easily set your time away, and your buyers will be informed.
Listing offers on eBay (Seller Portal)
Present offers optimally - With this useful information, we help you choose the right category for your products and describe and photograph them well. This is one of the key factors in how well they sell on eBay.
Optimize eBay offers for better visibility - Want your offers to be even easier for customers to find on eBay? We’ll show you how it works.
Tips for offer pros - Use our tools to get the most out of your eBay offers.
Tools for editing your offers - At eBay, we provide you with various tools that you can use to manage and edit your offers. With price suggestions, items can often be sold faster, for example.
Business growth (Seller Portal)
Ad campaigns - With paid eBay ads, you can have your offers displayed on various pages of our eBay marketplace. This increases your chances of selling.
Promotions tools - In the Marketing tab of Seller Cockpit Pro, you’ll find five different tools for price promotions. Learn how to set up promotions with multi-buy discounts or volume discounts, offer a special promotion with a price reduction, make price suggestions, or send coupon codes.
eBay Shops - Your window to the world - your shop gives you the opportunity to introduce yourself to your customers and communicate with them, tell your story, and present your product range.
eBay partners and third-party providers - Need support from a third-party provider for managing and optimizing your offers? Here we give you an overview.
eBay Flexi Capital by iwoca - With our flexible financing program for eBay sellers, you are well equipped for investments. Your repayments adapt to your sales.
For your protection (Seller Portal)
Seller standards - Learn more about seller standards, performance criteria, and get advice on improving your service status.
Protection for sellers - We know how important it is for you to be protected when you provide the best customer service and have no influence over events that are beyond your control. Here you can find out everything about our measures to protect you.
Enhanced protection for sellers - Learn more about features and tools that allow you partial refunds and credits for items that, according to the buyer, were not as described.
View and respond to buyer feedback - Find out here how you can respond to feedback from your buyers.
Appeal a defect - You can appeal a defect if the cause was beyond your control or due to abusive behavior by buyers.
Shipping (Seller Portal)
Reliable domestic shipping - With the help of our tools and services, you can offer different shipping options and optimize your shipping processes as best as possible.
Logistics and shipping programs on eBay - Shipping also determines how satisfied your customers are after buying an item. Find out how you can do even better with eBay logistics programs.
Bulky-item shipping services - Discover service options you can offer your customers for shipping bulky items on eBay.
On these channels you can get news and give us feedback
News for sellers - Stay up to date on changes at eBay.de with our regular news for business sellers!
eBay Community - On the pages of the eBay Community, you can find news and updates about the eBay marketplace, exchange ideas in different forums, and get advice and support for your business on eBay.
eBay for Business DE YouTube - On our video channel for business sellers on eBay.de, you will find videos and webinars with information about tools, platform features, and changes related to commercial selling on the German marketplace.
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Best regards
Your eBay team
