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New: Upload energy efficiency labels and product data sheets as PDF now too
Dear sellers,
if you sell corresponding energy-related products in the EU or the United Kingdom, you are required to provide energy labels and information about product performance in your listings. These include, among other things, electrical appliances, light sources, smartphones and tablets, as well as tires. This helps buyers make informed purchase decisions and ensures that you meet the applicable legal requirements.
From now on, you can upload your energy label and your product data sheet in the “Product notes” section as a PDF file or as an image when creating or editing corresponding listings. Until now, only image uploads were possible.
What you need to do now
● Upload your energy efficiency label and your product data sheet either as a PDF or as an image.
● PDF files must not be larger than 10 MB.
● Check all listings with the “Good until cancelled” option. Update older listings if necessary so that they comply with the applicable regulations.
● Provide the correct information on energy efficiency for the relevant products.
● If you manage listings through a third party, please coordinate with them on how you can upload your energy label and product data sheet in PDF or image format.
Please note that these regulations may also apply to refurbished and used products. You can find more information on the European Commission website.
Listings that are missing required energy efficiency information may not be shown to buyers or may not be available for purchase.
More information can be found on our help page.
We thank you for your support in continuously improving the buying experience on the eBay marketplace.
Kind regards
Your eBay team
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