Locked
Dieses Board dient ausschließlich der Kommunikation von eBay-News. Kommentare und Diskussionen sind daher deaktiviert. Für Fragen, Anregungen oder Rückmeldungen nutzt bitte den Bereich „Gewerblich handeln & diskutieren“: https://community.ebay.de/forum/gewerblich-handeln-diskutieren-21/ Vielen Dank für euer Verständnis.
Use your new dashboard for your success with the Refurbished program at eBay
Dear sellers,
One cornerstone of the Refurbished program at eBay is your first-class customer service. To build trust with every customer interaction, sellers must meet high minimum standards in a number of areas. From returns to items not received: With analytics that relate directly to your eBay account, you can understand where things are already going very well and where there is room for improvement.
With the new Refurbished Program Cockpit in Seller Hub Pro you have analytics about your service status at your fingertips at all times and can drive your business growth:
- See the key metrics in one place. From items not received to returns and reports of items not as described: Quickly review your transaction data and compare your performance metrics with our minimum standards.
- Resolve customer issues promptly. Quickly identify which Refurbished program requirements at eBay you can or should still improve on, then take action to improve your performance in critical areas.
- Access your reports anytime. In your Refurbished Program Cockpit, you’ll find everything about the program requirements and statistics used to determine your service status. You can view your reports or download your transactions.
We are constantly improving the program and welcome your feedback. You can contact us at any time. Write to: Refurbished-Program@ebay.com.
Thank you for selling on eBay.
Best regards
Your eBay team
