Hello eBay team,I need help with my appeal. The case was closed in the seller's favor, even though there is clear proof of damage in transit.The situation:The shipment was delivered to me in an official plastic mail pouch from the post office.The envelope bears the official postal note: “Accepted without contents / Damaged”.Photos of this proof have already been uploaded with the appeal.Instructions from customer service: I was advised to close the current request and open a “re...

Hello @poohgirlie89. Thank you for reaching out to us. I’m happy to confirm that I have accepted your appeal. You will receive the amount back to the original payment method. I hope you have a lovely weekend. @bootyooty Thanks for marking ❤️ Best regards Melina

Objection to an item not received | Buy

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Objection to an item not received | Buy | eBay Germany