Experiences with digital vouchers | Buy

sas-76576 · 2026-04-24T07:11:01.782000Z

Hello everyone, I purchased two digital vouchers from the seller via eBay. The first voucher could not be used when I tried to redeem it and was shown as invalid or already used. The second voucher was successfully redeemed directly after purchase. From this redemption I received a residual value or multi-purpose voucher. According to confirmation from Deutsche Bahn, this residual value voucher was issued with validity until 2029. However, this voucher is also currently shown as invalid when trying to redeem it and cannot be used. I contacted the seller each time, but so far I have not received a working solution, a replacement, or a refund. I am asking here whether other buyers have had similar experiences with digital vouchers from this seller or in comparable cases.

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Experiences with digital vouchers | Buy | eBay Germany