Hello dear community,I recently ordered spray paint for my car via eBay. Unfortunately, the seller (commercial) took forever to ship it, so I had to open a case. Since I urgently needed the paint, I ordered it elsewhere in the meantime. Now the paint (eBay) was delivered after all. When unpacking it, I had to find that the spray nozzle had fallen off and the lid has a crack. How can I handle this sensibly now? If I close the case, as far as I know I can't open a new one for a damaged item.I woul...

Hey @stahlhelm1941 the item has arrived, so you have to close the case for non-receipt as well. Then you open a return (within the 30-day period - otherwise it won't work) and select "Item not as described", upload a photo right away.

Case opened, as no delivery was received | Buy

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Case opened, as no delivery was received | Buy | eBay Germany