From when is a return possible as a guest buyer due to incorrect and faulty item descriptions?During my previous attempts to mediate and, recently, a technical attempt, I got an error message. In follow-up exchanges, I get deliberate answers that suggest to me that the seller is very much aware of relying here on the buyer’s ignorance and setting an excessive price. When I pointed out the defects, the response was an impossible goodwill offer that I could never accept. That is why I would like t...

Hello @mathiasschwarz23 How you can make a return with a guest account is explained in your order confirmation. You should find a link there that will take you to the right place. If you can’t manage that, the phone customer service can help you further, as I’m not allowed to access the purchase here for data protection reasons. Thanks for the tag @turbotuentchen Best regards Samantha

Guest purchase cannot be returned | Buy

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Guest purchase cannot be returned | Buy | eBay Germany