Dear Community, I’m trying to contact eBay Germany’s customer service regarding repeated VAT issues.I was charged VAT at checkout, then charged again by the postal service because the shipment was sent without the correct IOSS documentation by the eBay Global Shipping Program. On top of that, I had to pay additional postal processing fees. This has happened more than once, and I already contacted eBay support previously via email. However, that address now only sends an automated respo...

@korkornvajs Hey. 🙂 Feel free to take a look here. There you can apply for a refund of the VAT that was paid twice. Please upload all required supporting documents via the link. @kenn-i-di-1 Thank you very much for tagging. ❤️ & a small correction: Unfortunately, we cannot provide the IOSS number. Wishing you a wonderful New Year already. 😊 Best regards, Nina

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