I can't add a tracking number to the return | Buy

modellbau-holzleisten · 2026-03-10T14:49:58.873000Z

Hello I bought two items and asked to cancel them, but this was rejected and the items were delivered.Now I want to send the items back, but unfortunately I can't enter a return tracking number; with one, I only get the prompt to buy labels via eBay (I have my own labels), and with the other, "prepare the return"It is already prepared (for both items - different sellers), but I can't enter a tracking number - I'm just not getting anywhere.On other platforms, this is designed to be much easier and more understandable.Thanks in advance for any help.

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I can't add a tracking number to the return | Buy | eBay Germany