Hello everyone, After a closed case regarding return before delivery, the item was delivered and is defective.A second return or opening a second case is no longer possible in the eBay system.What can I do? How can I reach eBay by email or phone? Best regards and many thanksRolf

@rb1969 Hey. 🙂 I'd be happy to take a look at that. However, under eBay buyer protection, we unfortunately can’t support you further here. The opened return was rejected because it was opened as a cancellation. Opening another return for the same item is unfortunately not possible. @turbotuentchen Thanks a lot for the tag. ❤️ Kind regards, Nina

Open another case after a closed case | Buy

Discussions

Open another case after a closed case | Buy | eBay Germany