Dear community, I have the following problem.On February 9th I purchased an item. After creating the shipping label, the following message appeared. "A drop-off location or neighbor has been recorded as the delivery option for this shipment."That is completely normal, since I have a drop-off agreement with DHL.Shortly afterward, the item was dropped off at a branch and 8 minutes later the message appeared that the parcel could be picked up at the branch - i.e. at the branch where the c...

Hello @kometenhuhn. Thanks for reaching out to us. I was happy to review the case for you and close it in your favor. The refund will be issued to the original payment method as soon as possible. A pickup from the store, which is 300 km away, would be unreasonable, so you don't need to do anything else. Thank you for your efforts to clarify the case, and I wish you a nice weekend. @perfect-sally Thanks for the support. Best regards Melina

Problems with a purchase / DHL tracking status strange | Buy

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Problems with a purchase / DHL tracking status strange | Buy | eBay Germany