Hello, since I regularly have the experience that items are not delivered, or even more often, purchases are simply canceled, I would be interested to know whether there are any sanctions / restrictions for private sellers in this regard?For commercial sellers, the status is "downgraded" or this is included in the statistics - what is the case for private sellers?Assuming someone cancels 5 sales or uses this option regularly - is there any consequence as a result?

Hello @kometenhuhn. Thank you for reaching out to us. Our service standards are there to avoid negative buying experiences as much as possible. Therefore, we expect the minimum standards to be met equally by private sellers as well. Consequences can also arise in the event of purchase cancellations, provided the seller does not follow this process correctly. We have explained this topic in detail on our help page. Feel free to take a look here. 🙂 Thanks for the me...

Sanctions - canceled purchases / not delivering - private sellers | Buy

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Sanctions - canceled purchases / not delivering - private sellers | Buy | eBay Germany