Partial refund without consent | Buy

karinottersberg · 2026-05-21T10:45:48.128000Z

I bought 5 dresses from a private seller and paid immediately. My correct delivery address is stored on eBay. The seller dropped off the item at a post office branch for shipment to me (supposedly correctly). The item was then held there at the branch for pickup (350 km away from me, of course without any agreement or indication from me). After 7 days, the item was sent back to the seller. (All of this can be verified according to the tracking information). The seller denied all fault and said that I would now have to pay the shipping costs again. After I refused to do that, he canceled the purchase, refunded only part of the money, and kept the shipping costs that were already included in the purchase price. And then he relisted the items on eBay, new and at a higher price. My children are now mega disappointed

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Partial refund without consent | Buy | eBay Germany