Seller provides incorrect tracking number | Buy

txaratxuri · 2026-05-05T18:55:24.223000Z

Hi,I bought an item with location Germany on April 18, which was supposed to be delivered between April 21 and 23. After it hadn't arrived by April 29, I reported a missing item. Suddenly, a strange tracking appeared that doesn't even specify the service provider. According to it, some shipment was supposedly delivered on April 22 in SCHKEUDITZ, SX. I don't even know this place and immediately informed customer service about it. Then I received the message: "You informed us that the item was delivered to the wrong address. Don't worry, I will gladly assist you further."I asked twice to have this incorrect tracking removed. This time the responses were silence.Previously in messages, the seller mentioned some accident and that my item would arrive in May. It doesn't really add up or any logically thinking person should notice that the seller contradicts himself.Today, I was allowed to contact eBay and a few minutes later the glorious decision:"We received shipping information from the seller indicating that the item was shipped.After reviewing all the details of this case, it was decided not to issue a refund to you." Well, I had another great shopping experience. At least I learned: Never believe what eBay customer service promises you.

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Seller provides incorrect tracking number | Buy | eBay Germany