Seller does not respond to the complaint about defects.

Question

The seller fiery2023 is not responding to my notice of defects. I can't find any eBay support. The Suntour product is technically unusable, as the seat post and parallelogram are not firmly connected to each other. A direct phone extension for eBay service would probably be a chance for a solution.Thanks in advance!

perfect-sally · Accepted Answer

eBay also has a legal notice where you can, among other things, find a phone number. Sometimes the solution is so close and you just don’t see it 😉What you want from eBay because of that, though, is beyond me! No seller in the world is obliged to reply to you or respond. If you bought this item, it’s up to you to rate it correctly. However, I do see an exceptionally good rating from you for this seller, in which the quality is even especially praised.