Seller ships only partially | Buy

wischmann2000 · 2026-03-28T06:42:58.229000Z

Hello,on March 1st, I bought Rattan garden furniture. At first, I only received two tracking links from the seller. The two packages arrived as well. However, during assembly, it became apparent that many parts were missing. I then wrote to the seller. The seller still sells exactly the same set. However, I ordered B-grade goods (furniture in order, but without the screws and tools for assembly). The seller now refuses to deliver the missing parts. I have already incurred costs for screws and tools and for a craftsman to assemble the furniture for me. I am supposed to either get back 1/4 of the purchase price, even though half of the goods are missing, or send the furniture back, which according to the seller requires dismantling. Moreover, the parts are so large that I couldn't even bring them to the post office.I have already incurred so many costs for the furniture and assembly, and the seller could deliver the missing parts, but refuses to do so. Yet, I have a right to this. I couldn't properly state this situation on eBay and nothing has happened so far.I ask for helpBest regards

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Seller ships only partially | Buy | eBay Germany