I returned an item and chose a shipping carrier that wasn't available during the return step. Now I can't find a way to give eBay the package details, nor can I enter them myself.

Hello @andii107 , thank you very much for your post. You can simply write a message to your seller with the return number. That way we will also see it in the return request. If another number is already automatically entered there, we can only enter this manually in the comments. In that case, however, you will definitely have to keep an eye on the shipment status yourself so that you also receive your refund from the seller. @perfect-sally thanks for tagging. &nbsp...

Changing the shipping provider and the tracking number | Members help members

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Changing the shipping provider and the tracking number | Members help members | eBay Germany