DHL shipping labels purchased via eBay are not accepted by the carrier | Members help members

akuji_ism · 2026-01-15T19:35:23.999000Z

I bought two DHL shipping labels on eBay — one yesterday and one today. When I took the package to the DHL branch yesterday, the employee couldn’t identify my package using the barcode on the label. He scanned the QR code for my order in the email, printed the same label again, stuck it on the package, and accepted it. Since yesterday, however, tracking shows nothing.Today I took the next shipment to a different DHL branch. The employee there also couldn’t identify my package, printed several copies of the same label via my QR code, but without success. He refused to accept the package and told me that the label had probably already been used by someone else.eBay won’t let me cancel both shipping labels. What should I do now?Translated with DeepL.com (free version)

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DHL shipping labels purchased via eBay are not accepted by the carrier | Members help members | eBay Germany