Locked
Antworten können hier nur von erfahrenen Mentor*innen sowie der Person verfasst werden, die die Frage gestellt hat.
6-digit code is not sent by email
Hello
Could someone please check why the 6-digit code is not being sent by email. Thanks
7 comments
sk2.eu
OP5 days agoThanks for the info here so far .. now the buyer writes
hello, I just confirmed as picked up, the money will now be paid out by eBay.
That was yesterday :) when can the payment be expected? I think it will be credited to PayPal.
bootyooty
Mentor5 days agoHello @sk2.eu there is no money in the Paypal account, ebay only pays out to verified bank accounts of sellers. Is yours stored with ebay and also verified?
https://www.ebay.de/help/selling/fees-credits-invoices/setting-changing-automatic-payment-method/updating-bank-account-details-payouts?id=4796
Also, in your ebay account the sold item should be marked as picked up, can you see that?
petersmodellbahnstuebchen
Mentor5 days ago · EditedHello @sk2.eu
The buyer can only confirm the pickup in the purchase details. Ask them to do that or send you the pickup code so you can enter it yourself.
As already written, this should happen directly when the item is handed over. If you didn’t take that into account, you’ve got a problem.
You can read everything about pickup on eBay here.
Best regards from the Baltic Sea
Peter
perfect-sally
Mentor6 days agoWhat exactly was supposed to be sent by email there? Please read the message properly. It could be that the code is not accepted for some reason.
sk2.eu
OP5 days agoThanks
meinehexe11
Mentor6 days ago · EditedHey, hey. You don’t get a pickup code either, but the buyer does, which they then give you when you pick it up. And then you enter that there.
sk2.eu
OP5 days agoGot it :) Thanks