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Pickup
I sold an item for pickup, but the customer wants shipping. How do I get the payment?
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Antworten können hier nur von erfahrenen Mentor*innen sowie der Person verfasst werden, die die Frage gestellt hat.
I sold an item for pickup, but the customer wants shipping. How do I get the payment?
bootyooty
Mentor3 days ago@r**p** what the customer wants?
The customer should pay and then pick it up, everything else is not even up for discussion and a change is also not possible because you hadn’t offered shipping at all.
Then he simply shouldn’t have bought it, or could have asked you beforehand whether you offered shipping and would add it to the offer.
The customer can also only pay what the checkout process allows, don’t agree to anything else.
voli-maus
Mentor4 days agoThe buyer picks up the item, that's what it says in the order confirmation. @r**p**
I've really already shipped quite a lot, but tech has never been among it.
I wouldn't ship an item like that.
perfect-sally
Mentor4 days ago · EditedYou should never deviate from your listings! Cancel the purchase in agreement with the buyer and then relist it with shipping.
But if you mean the subwoofer, I would never ship that. There’s no way you could package it well enough to meet parcel-service requirements, and if it arrives defective / damaged, you still pay return shipping and have to refund everything in full.