Rip-off for a defective item | Members help members

nostalgie59 · 2026-06-30T13:48:08.286141Z

Hello, I have unfortunately purchased a defective precision scale, item number: 181667724931.Defects: casing warped, does not sit flat on surfaces and wobbles, incorrect gram display (weighs about forty off from the description), calibration not possible despite the calibration weight I ordered, return opened because the item deviates from the item description, seller sends a return label after going back and forth and threatens me with deducting 8.58 euros from the refund amount for this defective item, for/ because of "obtaining a false return reason by deception"!"Message from the sellerHello, as requested we have created a DHL parcel label for the return. If the item can be calibrated by us without any problems and the return was initiated with a deliberately false selection in order to obtain a free return, the return costs will be deducted from the refund amount. The DHL shipping label will be charged to us at €8.58 incl. VAT. In the case of a defect, of course we will cover these costs ourselves."Is all of this now normal here on eBay? As someone who is currently having trouble walking, I would have to pay taxi costs exceeding the value of the goods just to drop off this item at the nearest post office! What madness! So you can't buy anything here anymore without being ripped off? Great!

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Rip-off for a defective item | Members help members | eBay Germany