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account suspened
Hello to every one ,
My account has been suspended for 30 days i tried writing to ebay multiple times to request manual review but to no luck.There is no real reason for the suspension i dont have INR od due fees or anything. Have you had any experience with a similar situation and if so how did u solve it .
8 comments
petersmodellbahnstuebchen
Mentor1 week agoHey @mktradeb
you can find it here:
https://www.ebay.de/sh/resolutions
no more open cases on there?
Best wishes from the Baltic Sea
Peter
nina@ebay
Mentor1 week ago@mktradeb Hey. 🙂 I was happy to take a look at that. Your user account is currently already under review by our specialist department. Please be a little patient until the review is complete.
@perfect-sally Thank you very much for the tag. ❤
Best regards,
Nina
mktradeb
OP1 week agoI would like to thank u all for the quick and precise answer .It has been more that a month since the suspension and it has been stuck on verivication ia carried out for the whole time . I tried contacting ebay on 3 or 4 times but i havent gotten any answer back .
I have lost a lot of bussines and a lot of returning customers becouse of this .....
perfect-sally
Mentor1 week agoI lost a lot of business and a lot of repeat customers because of this.....
Business and repeat customers are for commercial sellers, not private individuals and supposedly private individuals!
mktradeb
OP1 week agoI meant that i have few items that are bought again by the same buyers and few items that are now suspended . Im a private seller and not a comercial one , sry if i came like a comercial one :(
nina@ebay
Mentor1 week ago@mktradeb You still have an open request for an item not received. Once that’s resolved, your temporary restriction can be permanently closed automatically.
Best regards,
Nina
mktradeb
OP1 week agoI have closed all INR cases , could u be more specific wich one it is , and if that one is thr problem for still the suspension
perfect-sally
Mentor1 week agoI'm sure you were given a reason. And as a supposed private seller, you've also sold quite well in the last few months.
I'm afraid the only thing that helps there is waiting, but I'll tag an eBay employee and she can take another look. She'll reply here.
Hello @nina@ebay could you please take a look? Thanks