Paying old selling fees doesn't work. Seller account blocked | Members help members

leainder112 · 2025-09-24T09:22:04.521000Z

Dear Sir or Madam, my seller account has been blocked for a long time because there are still old sales fees outstanding. Of course I want to pay these fees. Unfortunately, however, I am being prevented from making the payment: The link for a one-time payment is disabled and does not work. A manual transfer is not possible because no bank details are shown to me. I have already contacted support several times, but I keep only receiving general instructions that I have already tried without success. This creates a contradictory situation: on the one hand I am being asked to pay, but on the other hand every practical way to pay is being denied to me. I am aware that another user with a similar problem was given an account number and reference by phone and transferred the money correctly, but the payment was still not assigned correctly and the account remained blocked. This underlines that only a binding payment request with clear allocation to my account and subsequent reactivation is acceptable. Therefore I urgently ask you to send me an official payment request with bank details and a clearly identifiable reference. Only then can I properly settle the outstanding fees and have the block on my seller account lifted. Additional issue:Please also enable me to update my email address. The GMX address stored with you is no longer reliably working. That also makes the situation more difficult!You cannot reach me by phone. Alternatively, I would like to suggest lifting the old claim and reactivating my seller account, since these fees come from a cost structure that was abolished long ago. Kind regards

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Paying old selling fees doesn't work. Seller account blocked | Members help members | eBay Germany