The Chinese seller does accept the return of a complained-about item, but supposedly can’t send me a free return label because he doesn’t have one right now!Instead, he offers to reimburse me for the return shipping costs via PayPal. I don’t have PayPal.Is there still any hope? Would there be any justified hope even if PayPal were available?

Hello @waddehaddedudde, if your seller does not make a payment to you, you still have the option of involving us in the return request and making use of your buyer protection. However, I can see that your seller has already offered to transfer the payment via PayPal and seems very keen to clarify the matter with you. Before we take action, we would therefore like to give them the chance to make the offered payment of the costs themselves. However, for this to happen, it is nece...

Old topic, old problem: returning a cheap item to China | Members help members

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Old topic, old problem: returning a cheap item to China | Members help members | eBay Germany