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Offer no longer active
Summary: A discussion was opened about an offer that is no longer active. dadrag5646 is discussing this with meinehexe11 and perfect-sally, but without giving specific details or solutions.
Hello everyone,
I posted my first listing on E-Bay a few days ago.
After uploading it, I was quickly informed by E-Bay that my listing violated the guidelines, specifically the one against sharing links to external sites. They were links to a graphics card manufacturer's site and a price comparison site, if that's relevant.
I then corrected my listing accordingly, removed the links, and also received a confirmation email saying that the listing is now okay.
Unfortunately, the listing itself has apparently not been findable since then. It is shown as "Active" in the seller cockpit, but I keep getting an error message along the lines of "nothing can be found" when I click the listing. I also get an error message when I try to edit the listing.
My question now is: is the listing actually active, and if so, how do I solve the problem?
perfect-sally
Mentor2 months agoYou can/should end this so-called offer if it's still possible.
And then you'll probably have to create a new offer, whether you like it or not.
dadrag5646
OP2 months agoI already figured as much, but thanks for the answer anyway.
meinehexe11
Mentor2 months agoHi, hi.
The listing is no longer active. I can see it, and when I click on the item, it says the item cannot be found.
@verena@ebay could you please take a look?
dadrag5646
OP2 months agoExactly the same message as with me.
Thanks for the answer.