Item received, feedback received - eBay won't pay out | Members help members

ernstgrube · 2026-05-30T14:09:03.434000Z

Hello,I sold two items. One without tracking and one with it.The tracking hasn’t been updated by the post office for 8 days, even though the item has arrived and the buyer has already rated me and the item. I also received confirmation of receipt from him by message.The same thing with the sale without tracking. I have the buyer’s rating and confirmation.What can I or the buyers do so that eBay pays me the money?You can forget about customer service, standard AI text about how this normally goes...Thanks for your tips.Best regards!

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Item received, feedback received - eBay won't pay out | Members help members | eBay Germany