Item does not match the description | Members help members

owncontrol-de · 2026-01-05T11:50:04.489000Z

I bought the item on 08/12/2025„Patriot DIMM 48 GB DDR5-8200 (2×24 GB) Dual-Kit“for the price of €399.However, 32 GB DDR5 (2×16 GB) were delivered.This can be clearly proven by BIOS and SPD readings:Total size: 32 GBBoth modules identify themselves as 16-GB DIMMsDeviation from the item description (48 GB)This is therefore a wrong delivery / a defect. Previous communication:I informed the seller immediately and offered the following cooperative solutions:Replacement delivery of the correctly ordered 48-GB kit,with the wrongly delivered goods to be returned afterwardafter receipt of the replacement, since I need the RAM for work.Alternatively, a reduction in the purchase price pursuant to § 441 BGBin the amount of the value difference for the missing 16 GB (approx. €133).The seller rejects these options, sets unilateral deadlines, andis now no longer responding to my messages. Immediate return without replacement is currently not possible for me,as I urgently need the RAM for work and currentlyhave no replacement available (DDR5 market shortage).However, I have at all times declared my willingness to return the item after subsequent performance.I ask for support in finding a practical solution to the wrong delivery,in particular by facilitating a replacement delivery or anappropriate reduction in the purchase price, since the seller is no longer responding.

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Item does not match the description | Members help members | eBay Germany