I have the same problem. Items sold on 14/9, but they don’t show up in orders and are stuck on active. I also can’t send the buyer a total invoice. In the meantime, he’s paid for two things he bought earlier, and then I’m left footing the shipping costs, because if he does end up buying the items, I can’t charge shipping twice. It wasn’t his fault anyway, but Ebay’s failure, who supposedly wanted to fix it after a call yesterday — yeah right, nothing has happened so far
motomona09
·3 weeks agoI have the same problem. Items sold on 14/9, but they don’t show up in orders and are stuck on active. I also can’t send the buyer a total invoice. In the meantime, he’s paid for two things he bought earlier, and then I’m left footing the shipping costs, because if he does end up buying the items, I can’t charge shipping twice. It wasn’t his fault anyway, but Ebay’s failure, who supposedly wanted to fix it after a call yesterday — yeah right, nothing has happened so far
18madmax12
OP3 weeks agoBut because of that, I can’t send a total invoice....2 items have already been paid for by the buyer. The item stays fixed in the active list.
perfect-sally
Mentor3 weeks agoEbay changed something there some time ago! The item appears in your order list once it has been paid for.
noda4
·3 weeks agoNo, that’s not the problem. That has nothing to do with sold items. Something is just stuck there.
Unfortunately.
Still, thanks for the feedback!