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Item delivered incorrectly: experiences and solutions
Summary: shizu308 reports a problem where an item was accidentally delivered to another customer. Despite contacting the transport company and eBay, there has been no response so far. shizu308 asks the community for experiences and recommendations on how to avoid such problems in the future.
Hello community,
I recently found out that my item was accidentally delivered to another customer by the shipping company. Unfortunately, nothing has changed so far, and I haven't received any response from the transport company or eBay.
I'd like to know if any of you have ever been in a similar situation. How did you solve the problem? What steps would you recommend to avoid something like this in the future? Your tips and experiences would really help me!
Thanks in advance!
perfect-sally
Mentor2 weeks agoIf you can prove that you haven't received your item, then open a claim for an item not received.
What does the seller say about it?
How exactly did you contact eBay about it?