Item purchased, cancellation declared within 14 days via eBay Messages tool | Members help members

chris_jini · 2026-05-26T14:47:17.630000Z

Hello, I bought an item on eBay as new. The goods were then delivered to us by a freight carrier. Unfortunately, the item was damaged and incomplete. In addition, there was missing information in the description that would have significantly restricted its use and would have led us not to buy the item. We then filed an objection within the 14-day period via the eBay messaging tool. Unfortunately, the seller is not responding and I don't know what I should do. I can't report anything through eBay because more than 30 days have already passed.

Discussions

Item purchased, cancellation declared within 14 days via eBay Messages tool | Members help members | eBay Germany