According to the seller, the item cannot be found at GLS. | Members help members

ollerschlosser · 2025-12-21T11:18:40.003000Z

Mon, Dec 1519:58The package was made available by the sender for pickup by GLS.POTSDAM, 14478Mon, Dec 157:11The parcel data were recorded in the GLS IT system; the package has not yet been handed over to GLS.POTSDAM, 14478Sun, Dec 1423:11Tracking number providedThere has been no movement in the shipment tracking since 15 . 12. According to the seller’s email, GLS told him that the item probably lost its label. Since 15. 12.25 I have been trying to contact the seller by email, a reply came on 19 .12, eBay tries to contact them, no response, delivery date according to eBay confirmation tracking number 18-23.12-25 . Why does eBay send you an email with the tracking number and the note that the item has been shipped, which is not true, because, like the seller, consolidated shipments are assembled until there is a certain amount to be transported, but the item is still with the seller. That is deception of the buyer. In my case, however, the 30 kg shredder is supposed to have gone missing. Now my Christmas has been ruined, I can forget about the visit with a gift. In the little place where I live, the GLS parcel stations are open only during business hours or closed over Christmas. What can I do now. Thanks for the answers

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According to the seller, the item cannot be found at GLS. | Members help members | eBay Germany