Hello,I bought two items from a seller. Both broke down after a few seconds of use. The seller promised me "a good solution", but since then it’s been radio silence. He no longer responds to my messages. Now I want to involve ebay, but the button "ebay einschalten" cannot be found. I’m just going in circles in the help section from one text to another.Return has been requested, but here too, no response.Maybe someone from ebay is reading this and can help me. How and where can I involv...

Hello @wagen1717 Since the purchase took place at the beginning of August, the return has already been closed again. Unfortunately, buyer protection no longer applies here. If that's okay with you, I will write to the seller for you and ask them to try to find a solution for you. Thanks for the help @turbotuentchen @oskar_der_wikinger Kind regards Samantha

Item defective after brief use, seller not responding, missing "Contact eBay" button | Members help members

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Item defective after brief use, seller not responding, missing "Contact eBay" button | Members help members | eBay Germany