Item not received, package arrived with incomplete contents | Members help members

claudiaheide123 · 2026-05-30T10:15:28.718000Z

Maybe someone can give me some advice here. I ordered various cereals from a seller, the package did arrive but incomplete. I then contacted the seller, but he was unwilling to budge; for him, the arrival of the package settled the matter.I then involved eBay. eBay also had access to my correspondence with the seller, from which it was clearly evident what I was asking for. Nevertheless, after two days eBay decided in favor of the seller.Now I understandably feel completely let down by eBay.Does anyone know how I should act now?

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Item not received, package arrived with incomplete contents | Members help members | eBay Germany