Item not received. Seller no longer responds. | Members help members

frika76 · 2026-01-19T12:34:30.906000Z

Dear community,I ordered an Apple adapter in March 2025 from a seller in the USA. Since March 10, 2025, shipment tracking has been available, but no link to the "tracking" was provided. At first, the seller still responded regularly to my inquiries, but for months now I haven't received any reply anymore. Supposedly, the shipment is stuck in German customs. But I haven't been told where or whom I should contact about this. So I still haven't received the item to this day. After filing a complaint through eBay, my case was simply closed without a solution. eBay's advice was only that I should contact the seller. Which I have already done several times.Since I have no buyer protection, I also can't reverse the purchase. Can anyone help me?Best regards, Britta

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Item not received. Seller no longer responds. | Members help members | eBay Germany