Item not as described / defective | Members help members

wojcwoj35 · 2026-01-15T09:15:13.866000Z

The delivered item does not match the description and has material defects.Specifically, I found a damaged weld at the connection to the base.The seller is offering only partial refunds (15 € / 30 €) and refusing to provide a proper solution.I requested a full refund as well as the return of the item, including arranging the return shipment at the seller’s expense, as provided by law (§§ 437, 439 BGB).Since my last message, the seller has not responded anymore.I therefore ask eBay to intervene and enforce buyer protection, as the item is defective and no amicable solution was possible.

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Item not as described / defective | Members help members | eBay Germany