Item not as described. Seller refuses to reimburse return shipping costs | Members help members

seppelpower · 2025-10-09T11:31:21.909000Z

Hello everyone, one item is not as described. But the seller is refusing to reimburse the return shipping costs, which I’m now stuck with. I sent it back exactly in the original box, just as I received it. What can I do now to get the shipping costs reimbursed?There doesn’t seem to be an Ebay contact form.And the lady on the phone at ebay “wants to convince the seller”. However, I haven’t received any further response about this.Somehow the service on other portals, like **bleep**, is much friendlier.

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Item not as described. Seller refuses to reimburse return shipping costs | Members help members | eBay Germany