The item is shown as only shipped, even though the buyer has already received it

Question

Hello everyone, I have also shipped items, and they have already arrived with the buyers. Unfortunately, my money / the buyers' payment is being withheld.All items were shipped with the eBay shipping label from DHL. 1) Item 327111921806DHL tracking number: 00340434391978346871 2) Item 327111969967DHL tracking number: 00340434391978346932 3) Item 327111947583DHL tracking number: 00340434391978346925 Could someone please help me so that the payments are released? Many...

bootyooty · Accepted Answer

Hello @nordi_76  it just doesn't happen that fast, item delivered yesterday and money today already. Please read this link carefully https://www.ebay.de/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4816 You count as a new seller because you don't sell all the time, even if you've been registered for years.On top of that, buyer protection lasts up to 30 days.