Item was not shipped, but picked up after all. | Members help members

renat_susan · 2025-12-19T14:54:20.903000Z

The item was supposed to be shipped first (for authenticity verification), but then the buyer picked it up from me in person after all. The money is in my Ebay account. But I keep only getting the message that I still have to ship it, so my money is not being shown as credit. The AI can’t help me, and on phone customer service it’s also just the AI, and then it hangs up because it doesn’t understand what I want. I’m desperate!

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Item was not shipped, but picked up after all. | Members help members | eBay Germany